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OUR BLOG
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Why can only doctors purchase medical products?
Read morePatient safety and legal compliance are essential. Only licensed physicians may acquire and administer these products.
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Why can't a medical product distributor sell Botox?
Read moreAt PIEL ETERNA, we do not sell botulinum toxin. It is a regulated medication, and its distribution is limited by law and ethics.
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How to detect and avoid counterfeit aesthetic products?
Read moreDespite controls and regulations, counterfeit products continue to circulate. Proper identification is key to protecting health.
FREQUENTLY ASKED QUESTIONS (FAQ)
PIEL ETERNA markets Class III medical products in the EU, therefore it sells exclusively to licensed physicians, clinics, hospitals, pharmacies, and authorized distributors. All products come from official manufacturers or certified distributors, ensuring authenticity and traceability.
Since PIEL ETERNA markets products classified as Class III medical devices in the European Union, sales are made exclusively to healthcare professionals: licensed physicians, clinics, hospitals, pharmacies, and authorized distributors of medical products.
In a warehouse certified by the Health Department, with automatic temperature and humidity control 24 hours a day, PIEL ETERNA guarantees optimal preservation between 12 and 18 °C. Additionally, products requiring special conditions are stored in refrigerated chambers to maintain the cold chain intact.
In a warehouse certified by the Health Authority, PIEL ETERNA stores its products between 12 and 18 °C with 24-hour automatic control. It offers express deliveries within 24 hours in Spain and Portugal, in 1–2 days in Europe, and international shipments in 5–8 days.
At PIEL ETERNA, there is no minimum order. As a direct partner of doctors and clinics, we offer automatic tiered pricing with discounts starting from 3 units.
PIEL ETERNA offers its customers only secure payment methods, such as credit or debit card (Visa, Mastercard), PayPal, Apple Pay, Google Pay, and bank transfer. All processes are verified to ensure maximum security and speed.