1. Where does Piel Eterna obtain its products from?
Piel Eterna works exclusively with certified manufacturers and official suppliers to guarantee the authenticity of the products.

2. Are Piel Eterna products suitable for professional use?
Yes, all products are specifically developed for medical and cosmetic professionals, and meet the highest quality standards.

3. Who can the products be sold to?
Piel Eterna sells exclusively to professionals such as doctors, clinics, authorized distributors and other medical or cosmetic professionals with the corresponding certifications.

4. What security measures exist for the storage of products?
Piel Eterna stores its products under controlled conditions to ensure their quality and effectiveness until delivery.

5. How long does shipping take within Spain?
Orders within Spain are usually delivered within 24-48 hours. Express deliveries in Madrid are usually made on the same day.

6. Can I return products if they do not meet my expectations?
Returns are possible under certain conditions, provided that the products are unopened and in perfect condition.

7. Are the products subjected to quality testing?
Yes, all products undergo rigorous quality control to meet the highest industry standards.

8. What payment methods does Piel Eterna accept?
Piel Eterna accepts various payment methods, including credit cards, bank transfers and PayPal.

9. Are the delivered products insured?
Yes, all deliveries are insured to cover damage or loss during shipping.

10. How can I verify the authenticity of a product?
Each product has a serial number and a certificate of authenticity that can be verified directly with the manufacturer.

11. Are there special discounts for large orders?
Yes, Piel Eterna offers customized conditions and discounts for large orders. You can get more information by contacting customer service.

12. What shipping providers are used?
Piel Eterna works with trusted partners such as GLS, DHL and local courier services to ensure fast and safe deliveries.

13. Is advice available for product selection?
Yes, Piel Eterna offers professional advice to help customers choose the right products.

14. How can international orders be placed?
International orders can be easily placed through the website, and shipping is carried out in collaboration with global logistics partners.

15. Where is Piel Eterna?
Piel Eterna is based in Spain and operates a modern warehouse that allows for fast deliveries.

16. What happens if a product is damaged during transport?
Damage during transportation is covered by insurance. Customers can contact customer service for a solution.

17. Is there a minimum order quantity?
No, there is no minimum order quantity. Customers can order both individual products and large quantities.

18. What conditions apply in case of late payment?
Late payments may result in additional fees. Details can be found in the general terms and conditions.

19. Are international orders subject to customs taxes?
Duties and taxes for international orders must be paid by the customer unless otherwise noted.

20. How can I track the status of my shipment?
Once the order is shipped, customers receive a tracking number with which they can monitor the delivery status in real time.

21. What guarantees does Piel Eterna offer regarding the quality of the product?
Piel Eterna guarantees the quality and authenticity of its products through close collaboration with manufacturers and regular controls.